We had DSL from Yahoo(now AT&T) for a while before I realized that they were cheating us with 20kb/s download speeds. Called them and complained and they bumped it up to 40 kb/s. Then a year later complained some more and massively upped the speed to 150 kb/s average download speed. All that seems to happen is you talk to an Indian support tech, then they transfer you to American tech guy who can actually change stuff and after 2 minutes of waiting it's all done. Anyone else have this experince with them?