ageezer
10-02-2012, 03:59 PM
Greetings, I recently encountered an issue upgrading my system.
Specs:
OS- Windows 7 Professional 64 (upgrade)
PSU- XFX ProSeries 550W
Motherboard- MSI H77MA-G43 LGA 1155 Intel H77 SATA 6Gb/s USB 3.0
CPU- Intel Core i5-3570 Ivy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155
Graphic- SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP
8gb DDR3- G.SKILL Value Series 8GB 240-Pin DDR3 SDRAM DDR3 1333
HDD- WDC WD2500KS-00MJB0 ATA 3Gb/s Device x2
This is pretty much just a gaming setup, and from my understanding all parts are compatible. I pretty much gutted everything except for the optical and hard drives from the old build. Previous Windows install was XP, I believe 32 bit if that matters. I replaced the parts without issue and took care to ensure there was no damage due to a static charge. My optical drives do not work, but I am not concerned as they are old and unseemingly part of the issue. The hard drives are from my old build as well, but I have never had any problems with them. They are plugged into the SATA 1 and 2, 6Gb ports of the new mother board.
1st attempt: upgrade
-created USB flash boot drive using Windows 7 USB DVD Download tool and windows 7 upgrade iso
-upgraded windows
-installed video card drivers
-ran MSI live update to install motherboard drivers
-installed anti-virus game and data recovery programs
Running data recovery programs and games caused computer to crash. The hard drive windows was installed to was no longer recognized, evident by running BIOS. A cold restart would locate the hard drive again. Warm restarts would produce the following message:
"bootmgr not found press ctrl+alt+del to restart"
Simple processes would cause the computer to crash in the same manner.
I proceeded to review newegg youtube tutorials and the other guides. I also rechecked my connections to the motherboard. Everything looked ok.
2nd attempt: clean install
-unplugged secondary hard drive
-installed Windows from USB flash drive as before
-copied motherboard and video card drivers to USB flash drive and installed
-ran MSI live update for VGA driver
Trying to update the driver, the computer crashes in the same manner as described above with a different message:
"EPI Shell version 2.31 [4.653]
Current running mode 1.1.2
mep: Cannot find required map name.
press ESC in ... to skip starup.nsh, any other key to continue.
Shell>" prompt
I restart and continue installing video card drivers, anti-virus and games. Continued usage and the computer ultimately crashes just from the simplest tasks. I checked the resource manager and the memory doesn’t seem to be a problem.
I’m not familiar with other diagnostic tools, so I don't entirely know what to look for. Additionally I'm wondering if the issue is caused by the hard drive? Or could the motherboard or CPU could be defective? Are there recommendations on how I can start cracking down on the root cause?
Specs:
OS- Windows 7 Professional 64 (upgrade)
PSU- XFX ProSeries 550W
Motherboard- MSI H77MA-G43 LGA 1155 Intel H77 SATA 6Gb/s USB 3.0
CPU- Intel Core i5-3570 Ivy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155
Graphic- SAPPHIRE 100355L Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP
8gb DDR3- G.SKILL Value Series 8GB 240-Pin DDR3 SDRAM DDR3 1333
HDD- WDC WD2500KS-00MJB0 ATA 3Gb/s Device x2
This is pretty much just a gaming setup, and from my understanding all parts are compatible. I pretty much gutted everything except for the optical and hard drives from the old build. Previous Windows install was XP, I believe 32 bit if that matters. I replaced the parts without issue and took care to ensure there was no damage due to a static charge. My optical drives do not work, but I am not concerned as they are old and unseemingly part of the issue. The hard drives are from my old build as well, but I have never had any problems with them. They are plugged into the SATA 1 and 2, 6Gb ports of the new mother board.
1st attempt: upgrade
-created USB flash boot drive using Windows 7 USB DVD Download tool and windows 7 upgrade iso
-upgraded windows
-installed video card drivers
-ran MSI live update to install motherboard drivers
-installed anti-virus game and data recovery programs
Running data recovery programs and games caused computer to crash. The hard drive windows was installed to was no longer recognized, evident by running BIOS. A cold restart would locate the hard drive again. Warm restarts would produce the following message:
"bootmgr not found press ctrl+alt+del to restart"
Simple processes would cause the computer to crash in the same manner.
I proceeded to review newegg youtube tutorials and the other guides. I also rechecked my connections to the motherboard. Everything looked ok.
2nd attempt: clean install
-unplugged secondary hard drive
-installed Windows from USB flash drive as before
-copied motherboard and video card drivers to USB flash drive and installed
-ran MSI live update for VGA driver
Trying to update the driver, the computer crashes in the same manner as described above with a different message:
"EPI Shell version 2.31 [4.653]
Current running mode 1.1.2
mep: Cannot find required map name.
press ESC in ... to skip starup.nsh, any other key to continue.
Shell>" prompt
I restart and continue installing video card drivers, anti-virus and games. Continued usage and the computer ultimately crashes just from the simplest tasks. I checked the resource manager and the memory doesn’t seem to be a problem.
I’m not familiar with other diagnostic tools, so I don't entirely know what to look for. Additionally I'm wondering if the issue is caused by the hard drive? Or could the motherboard or CPU could be defective? Are there recommendations on how I can start cracking down on the root cause?