Laptop trouble

[snapperfire]

Hi, just a newbie looking for some help with a memory update on an Acer Aspire 1711Sci.

I bought two 1GB 184 Pin 2.5v DDR333 Non-ECC Dimm from Offtek using their memory checker service, to replace the original 512K single module fitted

Unfortunately with the new modules fitted the Acer is pretty unstable, blue screening after opening a few windows apps. Its a little bit more stable with just one new module fitted in slot 0, but it will still blue screens quite quickly when I try manipulating photo images. The reported errors vary but BHDRVx86.sys and Win32K.Sys have been highlighted as a possible problem areas, but for the moment I'm assuming its not a driver issue and the errors are just coincidental. If I refit the original memory the Acer returns to its usual, slow but completely stable self.

I've run memtest86+ with one of the new modules fitted and it did report 94 errors after 10 passes of the default 9 tests. But reading around this doesn't appear to be too terminal? I'm just running it against the second module and after 4 passes its only generated 8 errors.

Any suggestions gratefully received.

Thanks in advance.

[Deneb]

It looks like you got some bad RAM. I would call the manufacturer and see what the procedure is for doing a return.

http://www.offtek.co.uk/ModelData.php?stid=1&manu=Acer&modeltype=Aspire%201700%20Notebook%20Series&model=Aspire+1705SCi
(http://www.offtek.co.uk/ModelData.php?stid=1&manu=Acer&modeltype=Aspire%201700%20Notebook%20Series&model=Aspire+1705SCi)

http://www.offtek.co.uk/contactus.php
Telephone :- +44 1564 742064

Normal Office Hours

09:00-17:30 Monday to Friday excluding bank holidays

Memtest86
http://en.wikipedia.org/wiki/Memtest86

http://www.memtest86.com

check out this RAM:

Crucial 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 333 (PC 2700) Dual Channel Kit Desktop Memory Model CT2KIT12864Z335 $86.99
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148089&nm_mc=OTC-Froogle&cm_mmc=OTC-Froogle-_-Memory+%28Desktop+Memory%29-_-Crucial+Technology-_-20148089

When replacing RAM on a laptop it’s important to make sure that you’re wearing a wrist strap so you are grounded. To do this one way to do it is to loosen the screw on the laptop and tighten it down with a small piece of bare wire. Then you can attach the wrist strap to the bare wire which will ground you to the laptop. Also be careful when handling laptop RAM make sure that you insert the RAM carefully.

How to Install RAM in Your Dell Laptop

http://www.ehow.com/how_2032431_dell-laptop-ram.html